When you purchase from corexwrks, you have 30 days from delivery to request a cancellation or return by sending a clear written statement to benjamincoombs@outlook.com.au or contacting us at 0494046892, and the product must be unused, undamaged, in original packaging, and in the same condition as received; refusing delivery does not activate a return. Customers cover both original and return shipping costs, and prepaid return labels match the original shipping price. Please inspect your product immediately upon arrival and contact us within 48 hours if it is damaged, defective, or incorrect; if purchased from another retailer, contact them instead. Lost shipments are covered only when the carrier confirms the loss, and if replacements are unavailable, a full refund is issued. Non‑defective returns require the customer to cover all shipping fees. corexwrks cannot accept returns on sale items, gift cards, items showing misuse, or multiple units from limited drops (only one may be returned). Orders with free shipping incur a $19 USD return fee. corexwrks may cancel orders suspected of fraud, misuse, or resale, and cancellation requests after ordering cannot be guaranteed before dispatch. Exchanges require returning the original item and placing a new order. Refunds are issued after inspection, processed within up to 10 business days, and original plus return shipping costs are deducted; if 15 business days pass without receiving your refund, contact benjamincoombs@outlook.com.au